Introduction
Thank you for shopping at AERIONOVA. We value your satisfaction and strive to provide high-quality products. If you are unsatisfied for any reason, please review our refund policy.
Eligibility for Refunds
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-Refundable Items
- Gift cards
- Downloadable software products
- Some health and personal care items
Process
To complete your refund, we require a receipt or proof of purchase. Please contact our customer service team at [email protected] to get the return address.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of